Workforce intelligence for UK social care

Every shift covered. Every hour accounted for.

Segra builds the rota, watches the training matrix, and tells your registered managers what needs attention before it becomes an incident — across every service you run.

Built for residential & nursing homes · supported living · domiciliary care · children's services

Freeway Services — 3 bed supported living
Thu 04 Sep · 5 staff on roster · 2 residents on 1:1
Day Waking night Sleep-in Uncovered
Bill HiltonSenior support worker
07:00 – 15:00 · early
Grace ThomsomSupport worker · 1:1
13:00 – 21:00 · late
William AntonySupport worker
21:00 – 07:00 · sleep-in
Peter AskeyWaking night
22:00 – 07:00 · waking
Unfilled1:1 hours — Resident B
15:00 – 21:00 · no cover

Segra AI · 6 hours of commissioned 1:1 are uncovered from 15:00. Three staff can take it without going into overtime or breaking an 11-hour rest break. William Cristroper is closest on continuity — she has worked with Resident B 18 of the last 21 shifts, and her PBS and Team Teach are both in date. Agency for this block would cost £214. Offer it to William?

Illustrative product view — example service, example staff.

One record of your people · eight products on top of it

Why Segra

Clear decisions. Lower agency spend. Better care.

Most rota software records what happened. Segra tells your managers what to do next — and what it will cost either way.

Cut agency, not continuity

Segra matches demand to your own contracted hours first, and only escalates to agency when nobody substantive can take the shift within working-time rules. Every escalation shows the cost before you commit.

Walk into inspection ready

Training, DBS, right to work and supervisions are tracked per person, per service, and per CQC quality statement. Evidence is assembled as you go, not the week the inspector calls.

Give managers their week back

Registered managers spend hours on rota churn, sickness backfill and chasing certificates. Segra handles the first pass and surfaces only the decisions that genuinely need a human.

The Segra suite

Eight products. One record of your people.

Every product writes to the same employee record, so a certificate that lapses in Segra LMS pulls that person off the shift in Rota Management, and the hours they actually worked land in Segra Finance without a re-key.

Rostering

Segra Rota Management

Build rotas around residents, not just headcount. Care matching, key-worker continuity, gender preferences and package-specific skills — then auto-schedule long days, waking nights, sleep-ins and split domiciliary runs with Working Time Regulations enforced as constraints, not checked afterwards.

Care matchingAuto-schedulingWTR enforcedOpen shiftsAgency escalation
Recruitment

Segra RTS

Recruitment Tracking System. Post a vacancy, screen applicants, book interviews and issue offers — then hand the new starter straight to Segra HR with DBS, references and right-to-work already in flight. No re-keying between systems.

Vacancy pipelineInterview schedulingOffersOnboarding handover
People

Segra HR

One record per person: contracts, pay bands, right to work, supervisions, appraisals, absence and return-to-work.

Right to workSupervisionsAbsence
Learning

Segra LMS

The mandatory training matrix, live. Course library, competency sign-off, Care Certificate progress and automatic renewal chasing.

Training matrixCare CertificateRenewals
Finance

Segra Finance

Payroll from actual worked time — sleep-in allowances, waking-night premiums, on-call and mileage — plus invoicing and agency spend control.

PayrollInvoicingAgency spend
Frontline

Segra Mobile Application

Rota, shift swaps, leave, open-shift claims, payslips and training on a phone. Geofenced clock-in and sleep-in disturbance logging built in.

iOS & AndroidClock-inPayslips
Connected

Segra Integration

Connectors to eMAR, care planning, finance ledgers, HMRC RTI and the systems you are not replacing. Open API for the rest.

eMARCare planningHMRC RTIOpen API
Intelligence

Segra AI

Demand forecasting and system intelligence across all eight products — the layer that turns the record into a recommendation.

ForecastingRecommendationsAnomalies

Segra LMS · in focus

Your training matrix, watching itself

Most providers still run mandatory training on a spreadsheet that is out of date the day it is circulated. Segra LMS holds the same matrix live — per person, per service — and escalates before a certificate lapses, not after.

  • Staff who fall out of date are automatically blocked from the shifts that need the competency.
  • Renewals are booked into the rota as paid training hours, so the cover is planned rather than found.
  • One export gives the inspector service-level compliance with the evidence behind every figure.
Mandatory training — Freeway Services RM: T. Redfern · 5 staff
CourseCompliantNext dueStatus
Safeguarding Level 25 / 514 Mar 27In date
Moving & Handling5 / 502 Nov 26In date
Oliver McGowan Level 23 / 521 Sep 262 due
Positive Behaviour Support4 / 530 Sep 261 due
Emergency First Aid at Work2 / 528 Aug 263 lapsed
Medication Level 25 / 519 Jan 27In date
DBS renewal5 / 507 Jun 27In date

Segra AI · forecasting & system intelligence

Make every manager your best manager

Segra AI forecasts demand from your own occupancy, commissioned hours and absence history — then reads the rota, the training record and the budget together. It explains what is happening, why it matters and what to do next, so a new registered manager makes the call an experienced one would.

Less admin. Better decisions. Safer services.

Area manager
Why is Bank House over budget this month?
Segra AI
Bank House is £3,140 over on staffing for September. Agency accounts for £2,690 of that — 11 shifts, nine of them the same waking-night line on Tue/Wed.

The cause is a single vacancy unfilled since 04 Aug. Two bank staff at Synehurst have night availability and are under their contracted hours. Covering that line internally would bring the service back to £450 over.

Shall I offer those nine shifts to bank before the next agency booking goes out?

From signature to steady state

What Segra does in your first month

We are a new company and we are not going to borrow someone else's numbers to prove a point. Here instead is exactly what implementation looks like, in the order it happens — hold us to it.

Week 1

Your people, imported

We take your existing HR export and training matrix as they are — spreadsheets included — and build the employee record from them. No re-keying, no clean-up project before you start.

HR exportTraining matrixExisting rotas
Week 1

Every lapse, visible

The first thing Segra shows you is what is already out of date: expired certificates, missing DBS, staff rostered onto shifts they are no longer competent for. Most providers find something they did not know about.

Expired trainingDBS gapsRight to work
Week 2

Rotas that build themselves

Your first auto-generated rota, respecting contracted hours, rest breaks, sleep-in patterns and care continuity. Your managers edit it rather than write it.

Auto-scheduleWTR rulesContinuity
Week 2

The frontline on their phones

Staff download Segra Mobile, see their own rota, claim open shifts and stop ringing the office to ask what they are working.

Shift claimsSwapsLeave requests
Week 4

Agency spend you can see

Every agency booking priced against the internal alternative that was available at the time — service by service, week by week.

Cost per shiftInternal firstVariance
Ongoing

Inspection evidence, standing

Compliance by service against each quality statement, exportable the day it is asked for rather than assembled the week before.

Per servicePer statementOne export

Founding partner programme

Start making better workforce decisions

We are onboarding our first ten UK providers. Founding partners help shape the roadmap, get implementation and data migration included, and lock their pricing for three years.

30 minutes, on your own rota. We never share your details.